With the launch of the Consolidated Administration and Processing of Entries (CAPE), CBP expects that scammers will attempt to use social media, email, and other communication methods to secure account information from importers in order to interfere with the process of refunding International Emergency Economic Powers Act (IEEPA) duties.
Copyright 2026, Agathon Associates, Consultants in Textiles and Trade, Blog by David Trumbull
Thursday, May 7, 2026
CSMS # 68569567 - Best Practices for Protecting Your Information Regarding IEEPA Refunds
Don’t get scammed! Don’t be a victim!
- If someone you do not know tells you they will file for an IEEPA refund on your behalf if you provide them with your personal information, company information, or banking information, this may be a scam. Only provide such information to trusted and validated parties.
- Using verified accounts through the Automated Commercial Environment (ACE) Secure Data Portal, filing a CAPE Declaration is the only way to submit a request for an IEEPA refund. Do not enter any information into a website other than ACE that claims to process IEEPA refunds.
- CBP will generally not request sensitive information to process IEEPA refunds, such as Social Security numbers, bank account details, or passwords, via email or text message. If you receive a request for additional information from CBP to verify your identity, check that the request is from an official CBP email address (all CBP email addresses end in “@cbp.dhs.gov”).
Watch out for:
- Requests for personal or financial information
- Offers of refunds in exchange for data
- Unsolicited emails, calls, or texts
- Pressure to act quickly
- Poor grammar, spelling errors, or suspicious links in solicitation emails
Protect your information—
- Ensure ACE account owner information is accurate and up to date.
- Do not respond to unsolicited emails about IEEPA refunds. CBP will not independently schedule reports to be delivered to users’ e-mail addresses. If trade users schedule ACE reports to be run and provided via email, reports will be provided from the following CBP email address: bobjadm@cbp.dhs.gov.
- Beware of phishing attempts: If you receive emails claiming to be from CBP regarding CAPE refund reports, verify the sender (all CBP email addresses end in “@cbp.dhs.gov”) and do not click on any links or attachments that have not been sent by CBP.
- Never share sensitive information: Do not provide personal or financial information in response to emails regarding CAPE refund reports or IEEPA refunds unless it is from a CBP email address (“@cbp.dhs.gov”).
- Use official channels: Always use official CBP email addresses for any questions or concerns.
Monday, April 20, 2026
AVAILABLE NOW – Processing of IEEPA Refunds IMPORTANT
April 20, 2026, CSMS # 68396594 - AVAILABLE NOW – Consolidated Administration and Processing of Entries (CAPE) for IEEPA Refunds.
See: International Emergency Economic Powers Act (IEEPA) Duty Refunds.
On April 20, 2026, U.S. Customs and Border Protection (CBP) launched the first phase of the Consolidated Administration and Processing of Entries (CAPE) tool in the Automated Commercial Environment Secure Data Portal (ACE Portal). CAPE will simplify International Emergency Economic Powers Act (IEEPA) duty refund requests made pursuant to court order and in accordance with appropriate statutory authority by providing an electronic pathway to submit valid IEEPA duty refund claims.
CAPE is designed to consolidate refunds of IEEPA duties including interest rather than processing refunds on an entry-by-entry basis. CBP plans to implement CAPE through a phased development approach, adding more functionality in subsequent phases for more complicated scenarios. CAPE Phase 1 is limited to certain unliquidated entries and certain entries within 80 days of liquidation.
NOTE: Per CBP’s practice, liquidation typically occurs automatically 314 days after entry.
See: CRS Report IF13150.
Friday, December 20, 2019
CBP's Risk Management for Tariff Refunds Should Be Improved, Says Report
However, the Government Accountability Office found problems in how CBP checks these claims. For example, CBP's new electronic records system doesn't include enough details on exports. CBP must manually check claims but currently isn't doing so. It could be issuing refunds it shouldn't issue.
Read the report HERE.